Privacy Policy

How we protect and manage your data at WIDE.

Last Updated: April 2026

At the WIDE Institute of Driving, your privacy is our priority. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal data is handled safely and securely while you use our Learning Management System (LMS).

1. Information We Collect

We collect information to provide better services to our students and instructors. The types of data we collect include:

  • Personal Identification Information: Name, email address, phone number, and physical address when you register for an account.
  • Academic Records: Course enrollment history, quiz scores, progress tracking, and certification statuses.
  • Payment Information: Transaction history and billing details (Note: We do not store raw credit card numbers on our servers; these are handled securely by our payment gateways).
  • Usage Data: Information on how you interact with our LMS, including login times, pages visited, and IP addresses.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To create, manage, and secure your student or instructor account.
  • To deliver course content, track your progress, and issue driving certificates.
  • To process transactions and send related information, including confirmations and receipts.
  • To communicate with you regarding course updates, system maintenance, and customer support inquiries.
  • To analyze usage trends and improve the platform's user experience.

3. Data Security

We implement a variety of premium security measures to maintain the safety of your personal information. Our platform uses industry-standard encryption (SSL/TLS) to protect data transmitted to and from our site. Access to your personal information is restricted to authorized administrative personnel only, who are required to keep the information confidential.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above.

We may disclose your information if required to do so by law, or to verify your driving credentials with official national transport authorities (e.g., LATRA, Traffic Police) when issuing your official certifications.

5. Cookies

Our website uses "cookies" to enhance your user experience. Cookies are small files placed on your hard drive for record-keeping purposes and to track information about your session, allowing you to remain logged in as you navigate the LMS. You may choose to set your web browser to refuse cookies, but note that some parts of the site may not function properly if you do so.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data stored on our platform. Students and Instructors can update their basic information directly via their Profile dashboards. For complete account deletion or data extraction requests, please contact our support team.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with the WIDE Institute of Driving platform, please contact us at:

Email: info@wideinstitute.com

Phone: +255 700 000 000